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Data Custody

PRIVACY

Data Custody and Privacy Policy. Effective from 1 March 2026.

Contents

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1. Overview

Welcome to ROBDGOV.COM. This policy explains how the Government of RoBangladesh collects, manages, and safeguards your information when you interact with our digital services.

We believe that your personal data belongs to you. We act strictly as temporary custodians of this information, bound by the obligations of Republic Data Protection Laws. Our priority is to ensure your privacy while delivering seamless government services.

2. Information Collection

To provide and improve our services, we collect certain details. We only ask for what is strictly necessary.

Personal Information

Information you directly provide to us or authorise via your secure login:

  • Full name and date of birth
  • National ID (NID) details
  • Basic contact information
  • Necessary biometric data (where applicable for specific services)

Usage Data

Technical data collected automatically to ensure the portal runs securely:

  • IP addresses and device types
  • Browser configurations
  • System navigation paths
  • Session timestamps

3. How We Use Information

We process your data strictly to fulfil our duties as a government service provider.

Service Delivery

To process your applications, verify your identity across departments, and ensure you receive the services you are entitled to.

Security & Fraud Prevention

To monitor our systems for unauthorised access, prevent duplicate identity creation, and maintain the integrity of the Republic's digital infrastructure.

Legal Compliance

To fulfil statutory obligations and appropriately respond to lawful, documented requests from judicial authorities.

4. Information Sharing

We will never sell your personal information. Data sharing is limited entirely to official requirements.

  • Government Agencies: Shared securely between ministries only when necessary to process your specific requests.
  • Law Enforcement: Shared strictly when required by a formal, legal mandate.
  • Commercial Entities: We do not share your data with external companies for advertising, marketing, or research.

5. Security Measures

Securing the Republic's data is our highest operational priority. We implement robust protocols to prevent unauthorised access or data loss.

Encryption
256-bit standards
Audits
Routine system checks
Access
Strict staff controls
Monitoring
24/7 active oversight

6. Your Rights

Under Republic law, you maintain absolute rights over your personal data:

  • Access: You may request a complete copy of the personal data we currently hold about you.
  • Correction: You may update or correct any information that is inaccurate or incomplete.
  • Deletion: You may request the removal of your data from our systems (subject to specific legal retention requirements).
  • Portability: You may request your data be provided to you in a standard, readable format.

7. Cookie Policy

We use cookies solely to ensure the portal functions correctly and securely. These small files are placed on your device to maintain your logged-in session and remember your basic preferences.

Managing Cookies: You can adjust your browser settings to decline cookies. However, doing so will prevent you from signing in or accessing secure government services on this portal.

8. Contact Us

Support

If you have any questions regarding this policy, or if you wish to exercise your data rights, our Data Protection team is ready to assist you.

Please reach out to us by opening a support ticket directly on our official Discord server.